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  • Home
  • Getting Started
    • How to change your logo
    • How to update your company info
    • How to enable payments
    • How to turn on features for your site
    • How to edit admin settings
    • How to manage admin users and roles
    • Your Eat Fresh billing page: plan, invoices, SMS credits and payments
    • How to get help with your site
    • How to access your admin dashboard
    • Dashboard action items: what needs your attention
  • Menus & Meals
    • How to add and manage images
    • How to configure dynamic macros for custom meals
    • How to edit Product Categories
    • Limited quantity: sell only what you made
    • How to create new meals
    • How to create a new menu
    • How to bulk edit meals and pricing
    • How to use meal tags and filters
    • How to create meal recipes
    • How to add nutrition fact documents to meals
    • Custom meals and meal components: let customers build their own
    • Allergens and dietary filters: help customers find meals they can eat
    • Menu segments: breakfast, lunch and dinner on one menu
    • Menu Rotation: let your menus build themselves
    • Merchandise: sell shirts, cooler bags and more with your meals
    • How to change your order cutoff or delivery dates
    • What happens when a menu closes
    • How to edit Menu Sections
    • Menu page layouts: choose how your menu looks
  • Orders & Customers
    • How to add credits to a customer account
    • How to cancel a customer meal plan subscription
    • How to cancel a customer order
    • How to create a gift card from the admin
    • How to create a standalone payment
    • How to reset a customer password
    • How to find an order
    • Duplicate order checks: catch double orders and alert your staff
    • Email Logs: see every email your site sent
    • Dashboard action items: what needs your attention
    • How to apply a courtesy discount to a pending order
    • How to find a customer
    • How to refund a customer
    • How to view and edit an order
    • How to impersonate a customer
    • Pending orders: what they are and how finalizing works
    • How to view and edit order minimums
    • What happens when a menu closes
    • Customer addresses: primary, delivery and billing
    • Spam checks: keep fake signups and bounced emails out
    • How a customer can view and print their orders
    • Gift Cards page: find, change and track every gift card
  • Meal Plans & Subscriptions
    • Bonus meal credits promotion: buy credits, get extra free
    • How to cancel a customer meal plan subscription
    • Repeat orders: order it again in a couple of clicks
    • Monthly meal plans: renewals and renewal settings
    • How to set up recurring meal plans
  • Pickup & Delivery
    • How to change your order cutoff or delivery dates
    • How to enable or disable pickup & delivery locations
    • How to add a new pickup location
    • Customer addresses: primary, delivery and billing
    • Delivery confirmation: tell customers their order is on the way
    • How to create a private pickup location
    • How to add a driver
    • Delivery routing: the best route for every driver
    • Delivery reporting: exports and reports for your delivery day
    • Delivery regions: where you deliver and what it costs
    • Fees: delivery fees and order fees
    • The prep and driver view: what your kitchen and drivers see
  • Payments & Fees
    • How to create a standalone payment
    • How to add credits to a customer account
    • How to create a gift card from the admin
    • How to add a discounted gift card
    • How to enable payments
    • Stored value: gift card and credit balances, tax, and expiry
    • How to refund a customer
    • Fees: delivery fees and order fees
    • Your Eat Fresh billing page: plan, invoices, SMS credits and payments
    • Payment processors: how your site takes payments
    • Gift Cards page: find, change and track every gift card
  • Marketing & Promotions
    • Bonus gift card promotion: spend more, earn a gift card
    • How the automated referral program works
    • How to send emails to new customers (with or without Mailchimp)
    • How to set up affiliate tracking
    • Automations: when this happens, do that
    • Discount archetypes: the templates behind automatic discounts
    • How to view discount usage
    • How to create discounts
    • How to add a discounted gift card
    • Customer loyalty: six tools that bring customers back
    • Mailchimp: grow your list and email the right customers
    • Facebook Pixel: measure and improve your Facebook and Instagram ads
    • Bonus meal credits promotion: buy credits, get extra free
    • How to apply a courtesy discount to a pending order
  • Messaging
    • Delivery confirmation: tell customers their order is on the way
    • How to edit SMS order reminders
    • Spam checks: keep fake signups and bounced emails out
    • Email Logs: see every email your site sent
    • The Messaging dashboard: SMS on/off, credits and sends
    • SMS text messaging: reminders, updates and replies by text
  • Website & Content
    • How to add and manage images
    • How to set up your FAQ page
    • How to set your site banner message
    • How to change your logo
    • The page editor: your pages, links and navigation
    • Site content: your pages, words and pictures
    • Site Theme and Site Images: make the site look like you
    • How to write a blog post
    • How to add testimonials
    • How to edit your terms of service and privacy policy
    • Other content: edit the words on your site
    • Partners: show off the farms, gyms and friends you work with
    • Menu page layouts: choose how your menu looks
    • Elfsight widgets: Instagram feed, Google reviews and popups
  • Reports & Analytics
    • How to adjust label dates
    • How to print orders, packing slips and labels
    • Delivery reporting: exports and reports for your delivery day
    • Your reports: a tour of the Reports page
    • The prep and driver view: what your kitchen and drivers see
    • How to view discount usage
    • Fathom Analytics: your site traffic, built in
    • Stored value: gift card and credit balances, tax, and expiry
    • Google Analytics and Tag Manager: track ads and conversions
    • Hotjar: see how customers use your site
  • Integrations
    • How to set up affiliate tracking
    • Read-only API: your orders and forecasts in other tools
    • Integrations: Mailchimp, Google Analytics, Facebook Pixel, Hotjar and more
    • Mailchimp: grow your list and email the right customers
    • SMS text messaging: reminders, updates and replies by text
    • Payment processors: how your site takes payments
    • Google Analytics and Tag Manager: track ads and conversions
    • Facebook Pixel: measure and improve your Facebook and Instagram ads
    • Hotjar: see how customers use your site
    • Elfsight widgets: Instagram feed, Google reviews and popups
  • All Articles
    • Fathom Analytics: your site traffic, built in
    • Bonus gift card promotion: spend more, earn a gift card
    • Bonus meal credits promotion: buy credits, get extra free
    • How the automated referral program works
    • How to add and manage images
    • How to add credits to a customer account
    • How to adjust label dates
    • How to cancel a customer meal plan subscription
    • How to cancel a customer order
    • How to change your order cutoff or delivery dates
    • How to configure dynamic macros for custom meals
    • How to set up your FAQ page
    • How to create a gift card from the admin
    • How to create a private pickup location
    • How to create a standalone payment
    • How to edit Menu Sections
    • How to edit Product Categories
    • How to edit SMS order reminders
    • How to enable or disable pickup & delivery locations
    • How to send emails to new customers (with or without Mailchimp)
    • How to set your site banner message
    • How to set up affiliate tracking
    • How to view and edit order minimums
    • Limited quantity: sell only what you made
    • Repeat orders: order it again in a couple of clicks
    • How to get help with your site
    • How to access your admin dashboard
    • How to change your logo
    • How to update your company info
    • How to create new meals
    • How to create a new menu
    • How to enable payments
    • How to add a new pickup location
    • How to reset a customer password
    • How to use meal tags and filters
    • How to view discount usage
    • How to view and edit an order
    • How to create discounts
    • How to impersonate a customer
    • Delivery confirmation: tell customers their order is on the way
    • How to manage admin users and roles
    • How to create meal recipes
    • What happens when a menu closes
    • How to add a discounted gift card
    • How to print orders, packing slips and labels
    • Customer loyalty: six tools that bring customers back
    • How to add nutrition fact documents to meals
    • How to set up recurring meal plans
    • How to add a driver
    • How to turn on features for your site
    • How to edit admin settings
    • Stored value: gift card and credit balances, tax, and expiry
    • Delivery routing: the best route for every driver
    • How to bulk edit meals and pricing
    • How to find an order
    • Customer addresses: primary, delivery and billing
    • Duplicate order checks: catch double orders and alert your staff
    • Spam checks: keep fake signups and bounced emails out
    • Automations: when this happens, do that
    • Monthly meal plans: renewals and renewal settings
    • Read-only API: your orders and forecasts in other tools
    • Email Logs: see every email your site sent
    • Dashboard action items: what needs your attention
    • How to apply a courtesy discount to a pending order
    • Menu page layouts: choose how your menu looks
    • Discount archetypes: the templates behind automatic discounts
    • How to find a customer
    • How to refund a customer
    • Delivery reporting: exports and reports for your delivery day
    • Pending orders: what they are and how finalizing works
    • Your reports: a tour of the Reports page
    • Delivery regions: where you deliver and what it costs
    • Fees: delivery fees and order fees
    • Custom meals and meal components: let customers build their own
    • The page editor: your pages, links and navigation
    • Site content: your pages, words and pictures
    • Integrations: Mailchimp, Google Analytics, Facebook Pixel, Hotjar and more
    • Site Theme and Site Images: make the site look like you
    • The Messaging dashboard: SMS on/off, credits and sends
    • Allergens and dietary filters: help customers find meals they can eat
    • Menu segments: breakfast, lunch and dinner on one menu
    • Your Eat Fresh billing page: plan, invoices, SMS credits and payments
    • The prep and driver view: what your kitchen and drivers see
    • Menu Rotation: let your menus build themselves
    • How to write a blog post
    • How to add testimonials
    • How to edit your terms of service and privacy policy
    • Other content: edit the words on your site
    • Mailchimp: grow your list and email the right customers
    • SMS text messaging: reminders, updates and replies by text
    • Payment processors: how your site takes payments
    • Google Analytics and Tag Manager: track ads and conversions
    • Facebook Pixel: measure and improve your Facebook and Instagram ads
    • Hotjar: see how customers use your site
    • Elfsight widgets: Instagram feed, Google reviews and popups
    • Partners: show off the farms, gyms and friends you work with
    • Merchandise: sell shirts, cooler bags and more with your meals
    • How a customer can view and print their orders
    • Gift Cards page: find, change and track every gift card
  • Eat Fresh Tech

Eat Fresh Tech Docs

Step-by-step guides for running your meal prep business on Eat Fresh: menus, orders, meal plans, delivery, payments, marketing and more.

  • ๐Ÿš€
    Getting Started10 articles

    Your admin dashboard, your team, your site settings and features, and where to get help.

  • ๐Ÿฝ๏ธ
    Menus & Meals19 articles

    Build weekly menus, create meals and custom meals, recipes, nutrition, allergens and merchandise.

  • ๐Ÿงพ
    Orders & Customers22 articles

    Find, edit, cancel and refund orders, work with pending orders, and help customers with their accounts.

  • ๐Ÿ”
    Meal Plans & Subscriptions5 articles

    Recurring meal plans, renewals, repeat orders and canceling a plan.

  • ๐Ÿšš
    Pickup & Delivery12 articles

    Pickup locations, delivery regions, routing, drivers and delivery confirmation.

  • ๐Ÿ’ณ
    Payments & Fees11 articles

    Take card payments, set fees, refund customers, and manage gift cards and credits.

  • ๐Ÿ“ฃ
    Marketing & Promotions14 articles

    Discounts, promotions, referrals, loyalty, automations and email marketing.

  • ๐Ÿ’ฌ
    Messaging6 articles

    Text message reminders and updates, the Messaging dashboard, email logs and spam checks.

  • ๐ŸŽจ
    Website & Content14 articles

    Your pages, words, images, colors, blog, testimonials and terms.

  • ๐Ÿ“Š
    Reports & Analytics10 articles

    Kitchen, sales and delivery reports, labels, and your site traffic.

  • ๐Ÿ”Œ
    Integrations10 articles

    Stripe, SMS, Mailchimp, Google Analytics, Facebook Pixel, Hotjar, Elfsight and the API.

  • ๐ŸŒ
    All Articles99 articles
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