How to create a gift card from the admin

A gift card is money on account with a code. It keeps its balance until it is spent or expires, and customers enter the code in the Gift Card field at checkout, right next to the discount code field. Create one to thank a loyal customer, to sell at a market stall, or to make a disappointed customer smile again.

Gift cards have their own page: Discounts & Credits > Gift Cards. Making a card needs the Manager role or higher.

Creating a gift card

  1. Go to Discounts & Credits > Gift Cards and click New Gift Card.
  2. Enter the amount, up to $10,000.
  3. Pick the expiry date. A card expires after a year unless you pick another date or tick Never expires.
  4. Pick the customer if they have an account. To give the card to someone without one, leave it empty and share the code: the card locks to the first account that uses it.
  5. Type a code of up to 30 letters, digits or dashes, or leave the field empty and the site makes one.
  6. A code that any discount or gift card has used before cannot be used again.
  7. Add a note for your team. It stays in the card's history.
  8. Click Make the card. The card's page opens, ready to share.

Gift card codes have a minimum length, set with the Min Code Length setting in admin settings. Changing the setting only applies to new codes.

New Gift Card shows on sites that sell gift cards, the ones with Voucher Options under Discounts & Credits.

To find a card later, see its history, change its balance or expiry, or email it again, see Gift Cards page: find, change and track every gift card.

Keywords: gift certificate, store credit, gift code

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