Messaging
Text message reminders and updates, the Messaging dashboard, email logs and spam checks.
Articles in this collection
- Delivery confirmation: tell customers their order is on the way
Tell every customer on a route that their food is on the way or ready, by email and text, and mark orders completed.
- How to edit SMS order reminders
Set up weekly text reminders before your order cutoff, write messages with a live cost counter, and manage replies.
- Spam checks: keep fake signups and bounced emails out
Keep bots and fake signups out of your contact form, email list and accounts, and handle email addresses that bounce.
- Email Logs: see every email your site sent
Check whether an email to a customer was sent and delivered, find out why one failed, and resend emails.
- The Messaging dashboard: SMS on/off, credits and sends
See your SMS switch, credits, rate, scheduled messages and recent sends in one place, and buy text credits in bulk.
- SMS text messaging: reminders, updates and replies by text
Text customers order reminders, delivery updates and automatic replies from your own number. Customers choose what they get.
