Customer addresses: primary, delivery and billing

Home for dinner, the office for lunch, a different card address altogether: customers can keep several addresses on your site and give each one a job, so the right meal goes to the right door.

Address roles

Each saved address can be the primary, the delivery address, the billing address, or more than one of those. The delivery address is what your routing and delivery reports use. The primary address is what the Customers dashboard shows.

Where customers manage them

  • On their account page, under Addresses. Add, change, remove, and set roles.
  • On the order page, during checkout. A customer can add an address and pick it without leaving the order.

Gift orders

A customer placing a gift order does not need a deliverable address of their own. They enter the recipient's address, and the site validates that one instead.

For staff

On the Customers dashboard, the Address and Deliverable columns show each customer's primary address and whether your site delivers there. Open a customer to see and edit every saved address.

Keywords: shipping address, change address

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