Site publishing: how your changes reach your site
When you change an order minimum, a tracking ID or your theme colors, your site has to update before customers see it. We call this a site publish. Your site does it by itself. There is no button to press.
What happens when you save
- You save your change.
- Your site automatically publishes it. This can take up to a couple of minutes.
- If you stay on an admin page, a message says A site update is available.
- Click Update Now to load the change on your screen.
If you left the admin pages, refresh the page you are on to see the change.
What your customers see
A customer who opens or refreshes your site after the publish gets the change. A customer who already has a page open keeps that page until they refresh. A change to your menu sections or product categories also shows A site update is available on pages that customers have open.
Why some changes need a publish
Your site keeps things that rarely change, such as your settings and your theme, ready to go in a saved copy. That makes your site run and load faster. A publish refreshes that copy.
Things that change often, or that must always be live, do not wait for a publish. They update immediately, with no refresh from your customers. Menus that open and close on their schedules work this way. So do meals you add or remove, and customer info.
Which changes trigger a publish
These changes trigger a publish: many admin settings, some features, your theme and logo, your company info, your pages, links and navigation, your site copy, your menu sections and your product categories.
If you do not see your change
Give it a couple of minutes, then refresh the page.
Keywords: not updating, update banner
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