Payments & Fees
Take card payments, set fees, refund customers, and manage gift cards and credits.
Articles in this collection
- How to create a standalone payment
Charge a customer's saved card outside a normal order, for catering or extras, and email them a receipt.
- How to add credits to a customer account
Add store credit to a customer's account, see how credits pay for orders at checkout, and expire unused credits.
- How to create a gift card from the admin
Create a gift card from the admin with New Gift Card: set its amount, expiry, customer and code, then share it with a customer.
- How to add a discounted gift card
Sell gift cards for less than their value, like a $50 card for $45, an easy holiday promotion that brings new customers.
- How to enable payments
Connect Stripe to your Eat Fresh site in minutes and start accepting credit and debit cards, with payouts to your own bank.
- Stored value: gift card and credit balances, tax, and expiry
See every gift card and credit balance in one report, how sales tax works on them, and how to expire unused credits.
- How to refund a customer
Refund a customer in full or in part, to their card or as account credit, from the order or payment page.
- Fees: delivery fees and order fees
Set delivery, order and tip fees on your Eat Fresh site: flat or percent, by region, waived for plans. You collect them.
- Your Eat Fresh billing page: plan, invoices, SMS credits and payments
Manage your Eat Fresh plan, invoices and card, buy SMS credits at a discount, and connect Stripe, all from your billing page.
- Payment processors: how your site takes payments
How your Eat Fresh site takes card payments with Stripe: supported cards, 3D Secure, fees, payouts and your dashboard.
- Gift Cards page: find, change and track every gift card
Find any gift card by code or customer, see its full history, change its balance, expiry or status, and email it again from the Gift Cards page.
