Pickup & Delivery
Pickup locations, delivery regions, routing, drivers and delivery confirmation.
Articles in this collection
- How to change your order cutoff or delivery dates
Set when ordering opens, when it closes and when food goes out, for each menu and schedule on your Eat Fresh site.
- How to enable or disable pickup & delivery locations
Temporarily close a pickup or delivery location without losing its settings, and reopen it in one click.
- How to add a new pickup location
Add pickup locations to your Eat Fresh site at no extra cost, with an address, pickup window and optional private mode.
- Customer addresses: primary, delivery and billing
How customers save home, work and billing addresses on your Eat Fresh site, and how staff see and edit them.
- Delivery confirmation: tell customers their order is on the way
Tell every customer on a route that their food is on the way or ready, by email and text, and mark orders completed.
- How to create a private pickup location
Create a private pickup location for an office, gym or school, with the address hidden from public pages.
- How to add a driver
Give a delivery driver their own login that opens only the delivery pages, and show them where to start on day one.
- Delivery routing: the best route for every driver
Turn a day's deliveries into optimized driver routes on a map, fine-tune them, and print a sheet for every driver.
- Delivery reporting: exports and reports for your delivery day
Every delivery report and export: delivery lists, OptimoRoute files, driver route sheets and sales by delivery.
- Delivery regions: where you deliver and what it costs
Set where you deliver with zip codes, cities or a radius, charge different delivery fees by area, and catch everything else.
- Fees: delivery fees and order fees
Set delivery, order and tip fees on your Eat Fresh site: flat or percent, by region, waived for plans. You collect them.
- The prep and driver view: what your kitchen and drivers see
What kitchen staff and drivers see with a Prep or Driver login: production reports, labels and delivery confirmation only.
