Site Popups: greet visitors with an offer or a signup
A first visit is your best chance to say hello. A popup can welcome new visitors with a discount code for joining your email list. It can also point everyone to something new, like a seasonal special.
This needs the Site Popups feature, which is listed on the Features page. Your popups are under Content > Site Popups.
Start from an example
Your site comes with three example popups: a welcome offer, a seasonal special and a weekly menu signup. They are drafts, so visitors do not see them. Open one and click Edit to make it yours. Or click Add a popup to start from scratch.
Choose what visitors do
Write a heading and a short message. Add a photo or your logo if you like. Then, under What visitors do, pick one of two actions.
- Sign up with their email: the visitor joins your email list.
- Go to a page: the popup has a button that opens a link. Enter the link in Button link, such as /order.
Thank signups with a discount code
An email popup can give each signup a discount code. Pick it in Discount code shown after they sign up. The list shows the codes that any visitor or any new customer can use. To make a code, see How to create discounts.
The visitor sees the code as soon as they sign up. A small Your code box then keeps it in the corner of your site for 30 days, ready to copy at checkout. The visitor can close the box.
Everyone who signs up gets the code, also an address that is already on your list. To limit who can use the code, use the discount's own rules, such as New Users Only.
When the code ends, the popup still collects signups, but nobody gets a code. The popup's page warns you. Choose another code, or turn the popup off.
Where the signups go
New addresses join the same email list as your other signup forms. When your site sends signups to Mailchimp, popup signups go there too.
An automation runs an action when something happens on your site. To send each new signup a welcome email, start one with the Site popup signup trigger.
Choose when it shows
- Wait (seconds): how long after a visitor arrives the popup opens.
- Show again after: how long the popup waits before it opens again for the same visitor.
- Pages: all pages, or your home page only.
- Who sees it: visitors who are not logged in, or everyone, logged-in customers too.
- Small button that reopens it: a small button in the corner. A visitor who closed the popup can click it to see your offer again.
A popup never opens on your ordering, account, terms or privacy pages. Customers can always order without a popup in the way. A visitor who signs up does not see that popup again.
Turn it on
Click Preview to see the popup the way visitors will. A preview signs nobody up. Save the popup. Then click Turn on on its page.
Only one popup can be on at a time. When another popup is on, the page asks you first, then turns that one off. To stop showing a popup, click Turn off.
When you turn on a popup and no other popup was on, your site will automatically publish the change. This can take up to a couple of minutes. After that, changes to your popup show at the next page load.
Troubleshooting
- You do not see your popup. A popup for visitors who are not logged in stays hidden while you are logged in. Once it opens in your browser, it also waits for its Show again after time. Use Preview, or open your site in a private window.
- You want to know what visitors see. Open the popup from your Site Popups list. A line under its name says whether visitors see it. When they do not, the line says why.
Keywords: email capture, newsletter signup, lead capture, lightbox
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